• GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass
  • GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass
  • GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass
  • GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass
  • GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass
  • GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass
  • GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass
  • GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass
  • GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass
GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass
GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass
GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass
GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass
GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass
GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass
GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass
GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass
GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass

GOgroove BassPULSE 2.1 Computer Speakers with Green LED Glow Lights and Powered Subwoofer - Gaming Speaker System for Music on Desktop , Laptop , PC with 40 Watts , Heavy Bass

SKU:HAVBLN1IU
Sale price
£124.00
Regular price
£206.00
Unit price
per 
( 39% off )
Quantity:
Expected Delivery: 21-28 days

Tracked Shipping

Secure Payments

10 Days Return

Tracked Shipping

Secure Payments

10 Days Return

  • 2.1 OUTPUT WITH POWERED SUBWOOFER: Satellite channel speakers and bass heavy sub stream audio from any device using a standard 3.5mm AUX input or headphone port
  • ROOM-FILLING AUDIO: Full-range satellite speakers , side-firing subwoofer and front-loaded volume control provide powerful sound and bass that will blow your gaming desk setup away
  • MODERN GREEN LED ACCENT LIGHTS: Bright lights provide bold flare and pulse to the beat of the music when the bass equalizer is turned up past 80%
  • VERSATILITY FOR MULTIPLE DEVICES: Stream audio from more than just your computer for high quality stereo sound | LONG WIRED CORD connects to your iPod , Tablet , Smartphone for a customized desk setup
  • BUY WITH CONFIDENCE: GOgroove Speakers are backed by a 3-Year Manufacturer's Warranty

Customer Reviews

Very good upgrade but.... I was skeptical and worried it was not a powerful as my Logitech x-530 (sub speaker busted and I tried to fix it but it's still no good). Also was worried it would not be bright. I was wrong on both counts. I will say this - these speakers are beautiful (see my pics below), but the rear speaker wires are unquestionably too short to go behind me. So, I bought a 3.5mm extender wire for them. Now they sit behind me but they will not light up. They work but no light. And, with the extender, evidently the button to turn off the lights does not function so the light stays on. I put this information so maybe they can fix these issues on the next model. If the rear wires had been long enough such as what is industry standard, I would not have this issue. I don't believe there was adequate thought put into determining the appropriate rear speaker wire length. 4Bad Speakers, terrible sound, avoid. "BassPulse" where? There was no bass in any of the speakers. "Distant" "Tinny" and "small sounding" are the best reviews I can give for these "Speakers"They look very nice, sure, but it's all Form over Function. If these units had better speakers inside them, they'd be great, or if the price was half.I got a similar set of Logitech speakers (less the bling) and by far and away they are better in every way.Also: Why are two speakers meant to be on opposite sides of one's ears... connected with a single cable?? Are you serious? And it cannot be extended because the power for the LED goes through the 3.5mm plug, and they need an extension as the rears are so short... but that doesn't really matter because the sound they provide is just minuscule.These are terrible, I am returning mine, do not buy, look elsewhere. 1These speakers are awful There are 2 speakers and the center speaker that refuse to work no matter what was done about it. And when I tried to email the company about this problem, I was never emailed back of a solution or a replacement. Then it got so bad to a point where the speakers only put out robot noises and refused to work at all. So as payback, I took apart their whole subwoofer to see what's inside and how things were, and for 90 dollars, this thing is a waste: the cable management of the speakers was awful, hot glue on the wires, the casing is all wood and the only metal bit is the back, as I was ripping wires off the traces of one of the small motherboards ripped off which means this is cheap trash, and the heaviest thing is the copper coil of the subwoofer. This speaker set up is cheap to the brim, and shouldn't be bought by anyone unless they want useless trash that will break in a year tops. I hoped these would be good, but they're as good as salvage to make your own speaker system. The only good thing about this system is the leds. 1My FAVORITE speakers! This speaker system is AMAZING! I love the sound quality especially. The bass is great and these speakers can be turned way up making them easy to hear over the loudest of environments. Of course the fact that the ones i bought were blue makes them amazing, but any color you choose will give the same effect. I have no flaws with these speakers whatsoever. I have had mine for four months and use them every day and listen to all styles of music and these speakers handle the very highs and very lows extremely well making them have rich sound quality and a very cool effect to have wherever you decide to put them. The bass is powerful as well. The lights pulse when turned up high enough too. I am a HUGE fan of Bluetooth technology, and these are by far one of my favorite Bluetooth accessories I own! Highly recommend them to anyone searching for a cool and amazing speaker system. They are totally worth the price...every penny!! 5One of the speakers didn't even last a year!! Possible fraud from manufacturer! Bought AUG 2017. June 2018 one of the speakers still lights up but no longer puts out any sound. Pretty sure I am past any warranty so BEWARE!This 3 year manufacturer warranty from manufacterer they say not to worry about... from a product that didnt even last a year this is from that manufacturer Beware!Hello Amiee,Thank you for getting back to us.We re very sorry to hear that the troubleshooting did not resolve the issue. Please carefully read and review this email in its entirety and reply accordingly.Warranty starts from the date of original purchase. Within 3 years of the original purchase date, a replacement will be issued (to include a shipping and handling fee up to $9.99) Large orders, heavy and over sized items may require additional shipping charges. For your BassPULSE 2.1, we will require a fee of:$7.991. Warranty customers will be responsible for return shipping/postage costs back to Accessory Power.2. Defective items must be returned back to our warehouse for processing. A replacement product will not be shipped until a defective product is received by Accessory Power.3. Warranty processing fees should be paid via PayPal. We do not accept credit cards. open your Pay Pal account, choose send money, and send funds to PayPal@AccessoryPower.com. Let us know after you have sent the funds by replying to this email with the Unique Transaction ID Number, we will then provide you with return authorization paper work. A RMA number will only be provided once the funds have been sent via Pay Pal. If for any reason PayPal gives you an error when attempting to pay in this manner, we are able to send a PayPal invoice to your e-mail address. Once the invoice is paid, please let us know by replying back to this e-mail.** Please reply to this email and let us know if you are able to agree to the terms above. Once a reply to this email is received, we will then in turn provide you with an RMA number, return instructions, and a return address. **Upon receipt your return will be processed. Please allow up to 10 days for processing once the return is received. You will be notified via email once a replacement has been shipped. Merchandise sent without proper documentation or payment will be disposed of within 30 days.Sincerely,Kaitlyn HansonCustomer Solutions, North AmericaAccessoryPower.comGOgroove | ENHANCE | ReVIVE | USA Gear | truCELL | DATASTREAM | DATA MINE 2bass dimming, not bass pulsing. halariously underpowered speakers. i suppose this is an an example of you get what you pay for. i wanted some speakers with red LED lighting, these were about the only choice at the time. on the positive, they look good. they are cheap, and they work. they are a nice compact size and fit nicely on my desktop. they arrived on time and undamaged.the reason for the two star review.. unfortunately, the sound these speakers reproduce is less than good. the left and right speakers are awful at reproducing anything in the low frequency, and don't a pear to have any sort of crossover limiter. the sub woofer is barely noticeable compared to other 2.1 systems of similar price and size until you turn it up a tad too far and then its a blapity blap fest. these speakers are advertised to pulse with the bass, its actually dimming with the bass. when the speakers dim, it gets muddy and distorted. this tells me the built in amplifier is far to inadequate to do the job properly.these speakers might have been great if they were not so under powered. 2Great at first, no longer works What a great, affordable speaker system. Its got pretty full soumd, just don't plan on hosting your house party with them. They were for computer games and movies on a computer but are far from a home theater experience. For $55 I can't complain . they look great with my all blue LED gaming system. Truthfully, that is why I bought them. Very happy!! Subwoofer impressive for this price point. I would be mad if I paid MSRP of $300.***Update*** So after very infrequent use (very minimal music, no gaming) and 1 year, these speakers have taken a crap. The subwoofer is really all I can hear and the main (blue) speakers have barely any mid/treble coming out of them. I'm pretty bummed because these speakers match my desktop, which has the exact same blue lighting. 1Fake reviews with HORRID sounding speakers. DO NOT BUY!!! Any review that states these speakers sound great are reviews that were written by deaf people or were paid for by the seller. These speakers sound terrible. They are hollow sounding with 0 mid range and the bass is weak at best. The lights are bright which shows off the cheap plastic that holds the tiny speaker. They do not pulse (or at least at anything less than full volume). Oh and the sound is horrible (yes worth mentioning again) and super quiet. Turned all the way up, your phone with headphones (not in your ear) is probably louder.DO NOT buy these speakers, they aren't worth a first look! 1Pretty. But don't buy it. Unfortunately, looks is pretty much all this set has going for it, and is why I wanted it to work so badly. It's nearly impossible to find any neat LED hardware if your theme is red, and these speakers definitely look cool as hell all lit up. The pulsing is basically a non-factor unless you have very heavy bass or your volume up all the way, but it is pretty damn cool when it works out. And for the first few months, the speakers even work fine. But after that, well...I bought my first set a while back and when they eventually died (after less than a year) I figured it was just an unlucky fluke and got a second set. That set just kicked the bucket on me today after an even shorter time frame. Mind you, I don't use them heavily, blasting sound at 100% 24/7--I just use them for gaming and some music, and before the sound starts to go out I don't even have the volume up more than about a quarter of the way. For most of this year I've actually been using headphones so the most recent set has gotten even less of a workout than the first!Unfortunately they're too expensive to risk trying again, as much as I want to love them. So, as much as it breaks my heart, I can't recommend these speakers. You'd be better off getting a more reliable set and trying to figure out cool lighting effects on your own, which unfortunately is what it looks like I'll have to do, since there's no comparable set elsewhere for looks. 1Getting a replacement, but it's a hassle The sound is good, and I love the blue lights. Bass is great. However, the left speaker stopped working after less than 9 months. It still lights up, but it does not produce sound. I got through to a very nice lady at their customer service and she explained that I had purchased the extended warranty, they could replace them for free. However, I have to send them back via FedEx. If it were UPS, I could just bring them in and they'd package them for me for free. FedEx charges $15 for that service. So I had to find a box and packing materials because I'm not paying $15 for someone to do that. I explained to her that I need the speakers for school, and she said she'd expedite the replacement order, but it still will take at least 4 days. In the meantime I have to (1) drag my desktop computer out and unhook everything, (2) hook up the speakers my boyfriend loaned to me in the meantime, (3) put the desktop back where it goes, then (4) basically repeat the process when the replacement arrives. Other companies have simply sent out a replacement, no questions asked, and said to simply discard the defective item. Or they would send out a replacement and I could then return the defective item in the box that the replacement came in. Huge hassle.Edit 5/10/17It took TWO WEEKS to get my replacement, and it was defective too! Only the subwoofer worked; neither of the side speakers worked. I opened a chat with the company and said that at this point, I would just like a refund so I could purchase different speakers altogether. They informed me that they were unable to issue a refund, but would send me a replacement that has been "extensively tested." So back to packing them up and taking them to the Post Office. Again, huge hassle. I'm dumbfounded that I cannot simply return them for a refund. 1
See All Reviews
Shipment tracking ID will be provided after your product(s) is dispatched. The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing. In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.
  • Return or exchange requests can be made within 10 days of the delivery date.
  • To return or exchange any items, please email us at info@directnine.uk, clearly mentioning your order number and our customer support team will guide you on the process.
  • To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
  • Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
  • Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
  • The refund will not include the import duties or the cost of delivery or return postage.
  • If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
  • DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Description
  • 2.1 OUTPUT WITH POWERED SUBWOOFER: Satellite channel speakers and bass heavy sub stream audio from any device using a standard 3.5mm AUX input or headphone port
  • ROOM-FILLING AUDIO: Full-range satellite speakers , side-firing subwoofer and front-loaded volume control provide powerful sound and bass that will blow your gaming desk setup away
  • MODERN GREEN LED ACCENT LIGHTS: Bright lights provide bold flare and pulse to the beat of the music when the bass equalizer is turned up past 80%
  • VERSATILITY FOR MULTIPLE DEVICES: Stream audio from more than just your computer for high quality stereo sound | LONG WIRED CORD connects to your iPod , Tablet , Smartphone for a customized desk setup
  • BUY WITH CONFIDENCE: GOgroove Speakers are backed by a 3-Year Manufacturer's Warranty
Reviews

Customer Reviews

Very good upgrade but.... I was skeptical and worried it was not a powerful as my Logitech x-530 (sub speaker busted and I tried to fix it but it's still no good). Also was worried it would not be bright. I was wrong on both counts. I will say this - these speakers are beautiful (see my pics below), but the rear speaker wires are unquestionably too short to go behind me. So, I bought a 3.5mm extender wire for them. Now they sit behind me but they will not light up. They work but no light. And, with the extender, evidently the button to turn off the lights does not function so the light stays on. I put this information so maybe they can fix these issues on the next model. If the rear wires had been long enough such as what is industry standard, I would not have this issue. I don't believe there was adequate thought put into determining the appropriate rear speaker wire length. 4Bad Speakers, terrible sound, avoid. "BassPulse" where? There was no bass in any of the speakers. "Distant" "Tinny" and "small sounding" are the best reviews I can give for these "Speakers"They look very nice, sure, but it's all Form over Function. If these units had better speakers inside them, they'd be great, or if the price was half.I got a similar set of Logitech speakers (less the bling) and by far and away they are better in every way.Also: Why are two speakers meant to be on opposite sides of one's ears... connected with a single cable?? Are you serious? And it cannot be extended because the power for the LED goes through the 3.5mm plug, and they need an extension as the rears are so short... but that doesn't really matter because the sound they provide is just minuscule.These are terrible, I am returning mine, do not buy, look elsewhere. 1These speakers are awful There are 2 speakers and the center speaker that refuse to work no matter what was done about it. And when I tried to email the company about this problem, I was never emailed back of a solution or a replacement. Then it got so bad to a point where the speakers only put out robot noises and refused to work at all. So as payback, I took apart their whole subwoofer to see what's inside and how things were, and for 90 dollars, this thing is a waste: the cable management of the speakers was awful, hot glue on the wires, the casing is all wood and the only metal bit is the back, as I was ripping wires off the traces of one of the small motherboards ripped off which means this is cheap trash, and the heaviest thing is the copper coil of the subwoofer. This speaker set up is cheap to the brim, and shouldn't be bought by anyone unless they want useless trash that will break in a year tops. I hoped these would be good, but they're as good as salvage to make your own speaker system. The only good thing about this system is the leds. 1My FAVORITE speakers! This speaker system is AMAZING! I love the sound quality especially. The bass is great and these speakers can be turned way up making them easy to hear over the loudest of environments. Of course the fact that the ones i bought were blue makes them amazing, but any color you choose will give the same effect. I have no flaws with these speakers whatsoever. I have had mine for four months and use them every day and listen to all styles of music and these speakers handle the very highs and very lows extremely well making them have rich sound quality and a very cool effect to have wherever you decide to put them. The bass is powerful as well. The lights pulse when turned up high enough too. I am a HUGE fan of Bluetooth technology, and these are by far one of my favorite Bluetooth accessories I own! Highly recommend them to anyone searching for a cool and amazing speaker system. They are totally worth the price...every penny!! 5One of the speakers didn't even last a year!! Possible fraud from manufacturer! Bought AUG 2017. June 2018 one of the speakers still lights up but no longer puts out any sound. Pretty sure I am past any warranty so BEWARE!This 3 year manufacturer warranty from manufacterer they say not to worry about... from a product that didnt even last a year this is from that manufacturer Beware!Hello Amiee,Thank you for getting back to us.We re very sorry to hear that the troubleshooting did not resolve the issue. Please carefully read and review this email in its entirety and reply accordingly.Warranty starts from the date of original purchase. Within 3 years of the original purchase date, a replacement will be issued (to include a shipping and handling fee up to $9.99) Large orders, heavy and over sized items may require additional shipping charges. For your BassPULSE 2.1, we will require a fee of:$7.991. Warranty customers will be responsible for return shipping/postage costs back to Accessory Power.2. Defective items must be returned back to our warehouse for processing. A replacement product will not be shipped until a defective product is received by Accessory Power.3. Warranty processing fees should be paid via PayPal. We do not accept credit cards. open your Pay Pal account, choose send money, and send funds to PayPal@AccessoryPower.com. Let us know after you have sent the funds by replying to this email with the Unique Transaction ID Number, we will then provide you with return authorization paper work. A RMA number will only be provided once the funds have been sent via Pay Pal. If for any reason PayPal gives you an error when attempting to pay in this manner, we are able to send a PayPal invoice to your e-mail address. Once the invoice is paid, please let us know by replying back to this e-mail.** Please reply to this email and let us know if you are able to agree to the terms above. Once a reply to this email is received, we will then in turn provide you with an RMA number, return instructions, and a return address. **Upon receipt your return will be processed. Please allow up to 10 days for processing once the return is received. You will be notified via email once a replacement has been shipped. Merchandise sent without proper documentation or payment will be disposed of within 30 days.Sincerely,Kaitlyn HansonCustomer Solutions, North AmericaAccessoryPower.comGOgroove | ENHANCE | ReVIVE | USA Gear | truCELL | DATASTREAM | DATA MINE 2bass dimming, not bass pulsing. halariously underpowered speakers. i suppose this is an an example of you get what you pay for. i wanted some speakers with red LED lighting, these were about the only choice at the time. on the positive, they look good. they are cheap, and they work. they are a nice compact size and fit nicely on my desktop. they arrived on time and undamaged.the reason for the two star review.. unfortunately, the sound these speakers reproduce is less than good. the left and right speakers are awful at reproducing anything in the low frequency, and don't a pear to have any sort of crossover limiter. the sub woofer is barely noticeable compared to other 2.1 systems of similar price and size until you turn it up a tad too far and then its a blapity blap fest. these speakers are advertised to pulse with the bass, its actually dimming with the bass. when the speakers dim, it gets muddy and distorted. this tells me the built in amplifier is far to inadequate to do the job properly.these speakers might have been great if they were not so under powered. 2Great at first, no longer works What a great, affordable speaker system. Its got pretty full soumd, just don't plan on hosting your house party with them. They were for computer games and movies on a computer but are far from a home theater experience. For $55 I can't complain . they look great with my all blue LED gaming system. Truthfully, that is why I bought them. Very happy!! Subwoofer impressive for this price point. I would be mad if I paid MSRP of $300.***Update*** So after very infrequent use (very minimal music, no gaming) and 1 year, these speakers have taken a crap. The subwoofer is really all I can hear and the main (blue) speakers have barely any mid/treble coming out of them. I'm pretty bummed because these speakers match my desktop, which has the exact same blue lighting. 1Fake reviews with HORRID sounding speakers. DO NOT BUY!!! Any review that states these speakers sound great are reviews that were written by deaf people or were paid for by the seller. These speakers sound terrible. They are hollow sounding with 0 mid range and the bass is weak at best. The lights are bright which shows off the cheap plastic that holds the tiny speaker. They do not pulse (or at least at anything less than full volume). Oh and the sound is horrible (yes worth mentioning again) and super quiet. Turned all the way up, your phone with headphones (not in your ear) is probably louder.DO NOT buy these speakers, they aren't worth a first look! 1Pretty. But don't buy it. Unfortunately, looks is pretty much all this set has going for it, and is why I wanted it to work so badly. It's nearly impossible to find any neat LED hardware if your theme is red, and these speakers definitely look cool as hell all lit up. The pulsing is basically a non-factor unless you have very heavy bass or your volume up all the way, but it is pretty damn cool when it works out. And for the first few months, the speakers even work fine. But after that, well...I bought my first set a while back and when they eventually died (after less than a year) I figured it was just an unlucky fluke and got a second set. That set just kicked the bucket on me today after an even shorter time frame. Mind you, I don't use them heavily, blasting sound at 100% 24/7--I just use them for gaming and some music, and before the sound starts to go out I don't even have the volume up more than about a quarter of the way. For most of this year I've actually been using headphones so the most recent set has gotten even less of a workout than the first!Unfortunately they're too expensive to risk trying again, as much as I want to love them. So, as much as it breaks my heart, I can't recommend these speakers. You'd be better off getting a more reliable set and trying to figure out cool lighting effects on your own, which unfortunately is what it looks like I'll have to do, since there's no comparable set elsewhere for looks. 1Getting a replacement, but it's a hassle The sound is good, and I love the blue lights. Bass is great. However, the left speaker stopped working after less than 9 months. It still lights up, but it does not produce sound. I got through to a very nice lady at their customer service and she explained that I had purchased the extended warranty, they could replace them for free. However, I have to send them back via FedEx. If it were UPS, I could just bring them in and they'd package them for me for free. FedEx charges $15 for that service. So I had to find a box and packing materials because I'm not paying $15 for someone to do that. I explained to her that I need the speakers for school, and she said she'd expedite the replacement order, but it still will take at least 4 days. In the meantime I have to (1) drag my desktop computer out and unhook everything, (2) hook up the speakers my boyfriend loaned to me in the meantime, (3) put the desktop back where it goes, then (4) basically repeat the process when the replacement arrives. Other companies have simply sent out a replacement, no questions asked, and said to simply discard the defective item. Or they would send out a replacement and I could then return the defective item in the box that the replacement came in. Huge hassle.Edit 5/10/17It took TWO WEEKS to get my replacement, and it was defective too! Only the subwoofer worked; neither of the side speakers worked. I opened a chat with the company and said that at this point, I would just like a refund so I could purchase different speakers altogether. They informed me that they were unable to issue a refund, but would send me a replacement that has been "extensively tested." So back to packing them up and taking them to the Post Office. Again, huge hassle. I'm dumbfounded that I cannot simply return them for a refund. 1
See All Reviews
Return And Refund Policy
  • Return or exchange requests can be made within 10 days of the delivery date.
  • To return or exchange any items, please email us at info@directnine.uk, clearly mentioning your order number and our customer support team will guide you on the process.
  • To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
  • Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
  • Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
  • The refund will not include the import duties or the cost of delivery or return postage.
  • If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
  • DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Delivery Policy
Shipment tracking ID will be provided after your product(s) is dispatched. The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing. In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.

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