• HY-C BBT1426K BigTop Multi-Flue Chimney Cover, Black Galvanized Steel, 8" H x 14" x 26" - with Minimum 17" x 29" Required Overall Chimney Dimension
HY-C BBT1426K BigTop Multi-Flue Chimney Cover, Black Galvanized Steel, 8" H x 14" x 26" - with Minimum 17" x 29" Required Overall Chimney Dimension

HY-C BBT1426K BigTop Multi-Flue Chimney Cover, Black Galvanized Steel, 8" H x 14" x 26" - with Minimum 17" x 29" Required Overall Chimney Dimension

SKU:HA7UXHGUW
Sale price
£305.00
Regular price
£508.00
Unit price
per 
( 39% off )
Quantity:
Expected Delivery: 21-28 days

Tracked Shipping

Secure Payments

10 Days Return

Tracked Shipping

Secure Payments

10 Days Return

  • Attractive chimney cap for multi-flue masonry chimneys. Top-Mount design attaches easily and securely with included tapmark masonry screws and tube of all-weather construction adhesive.
  • Measures 14" x 26" from screen to screen. Requires a 17" x 29" masonry chimney top for 24-gauge galvanized steel base flanges to mount properly. Hood measures 22 1/4" x 34 1/2".
  • 24-Gauge removable galvanized steel hood with scalloped corners and roll-formed edges allows for extra strength and easy cleaning. Attractive black powder coat finish helps it to stand up to the elements.
  • Made with 18-Gauge 3/4" galvanized steel expanded metal mesh. BigTop Multi-flue Chimney Cap acts as a spark arrestor to prevent most ascending sparks from reaching the outside.
  • Not recommended for use in situations where oil or coal is burned or when wood/pellets are used as primary source of heat. 7 Year Limited Warranty. Made in the USA.

Customer Reviews

The adhesive caulking that came with it was not easy to use.Compared to any other options I could find for a chimney cap, this was, by far, the most economical, and I am very happy with the results. I didn't realize that it came with a tube of adhesive caulking, so I had already purchased some, however when the tube rolled out of the package I was pleasantly surprised. After I had carried it all up onto my roof, drilled the mounting holes, and began to try to squeeze out the adhesive, I wished I had carried the tubes that I had purchased separately up onto the roof. The Adhesive is incredibly stiff and hard to extrude; I was concerned that I was going to bend my caulking gun. Also, it wanted to stick to the tip of the tube more than the top of the chimney, so I was constantly twisting the caulking gun around and trying to smear the big blobs of adhesive onto where they needed to go.It was nearly impossible to create an even bead of adhesive around the perimeter. I doubt it really matters though, the cap is held on securely with screws and I'm not sure a complete seal around the perimeter is even a very good idea. The top of my chimney is almost perfectly flat so having a few spots where water that blows under the cap can drain away is probably sensible. It was a chilly day, (30 degrees F) when I installed it so maybe warming up the tube would have made the process easier, however I'm just guessing.5Great Chimney Cover!I got this to cover two of my three chimneys. It's perfect, but it took me a couple of days to install. The crown on my chimney is made from concrete, and I don't have a hammer drill, so I went through 5 drill bits drilling holes for the screws. The kit only included 4 screws, so I bought 4 more to keep the cover really secure (probably didn't need to, but I'm paranoid).Be careful if you have a TPO roof like I do! Since I started installing the cover one evening after work, I didn't finish that night. Since I'm lazy and since my chimney flue liners extend about 6 inches above the chimney crown, and since no wind was forecast, I thought I'd be safe to simply leave the unattached chimney cover in place on the chimney without any sort of anchor over night. When I went up on the roof the next morning, the chimney cover had apparently blown off over night and punched two small holes in my TPO roof. The cover itself was in perfect shape.Now that the cover is glued and screwed down, it is rock solid! The roof of the chimney comes is held down by 4 nuts, but comes off easily for chimney maintenance.I'm very glad I got the stainless steel cover, because don't want to worry about the covering rusting in a few years!5The Beauty and Practicality of Copper!!!! Beautiful copper made my chimney top stand out! It also does not hurt that it is functional and keeps the rain out. The one I received was well made and looks like it will last a long long time! I used concrete adhesive that the seller supplied to attach it to the top of the chimney (you will need a caulking gun) and applied it during a period of rain free days we had this summer! After the adhesive had set for 24 hours I drilled 1/8 inch holes along the outer bottom flange and screwed in a few screws for extra protection. Thunderstorms and wind storms can be nasty so it is worth the peace of mind! Copper does not rust so this was the perfect material for my wet and snowy climate!The Copper Big Top chimney cap looks great on my new roof. 5Looks nice, easy to install, well-constructed. What can I say? This unit fit perfectly, and there are so many different sizes that you're bound to be able to find one that fits your chimney. It comes with everything you need, including the sealant. The flat pieces just hook together with tabs and then the top screws on to hold it rigid until installation. The only thing that puzzles me is why it costs so much more to get a slightly taller unit. (You can check this out and see what I mean.) The only thing required to make one of these 4" taller is to increase the side pieces 4" in one direction. (Obviously, the top part would be identical.) I figured I'd get a slightly taller one, but it cost so much more that I quickly dropped that idea. Anyway, nice-looking and does the trick! 5What I was looking for to keep the weather & any critters out of the chimney fluesSeems well made. Easy to assemble; just a few tabs to bend. Comes with a good caulking tube of construction adhesive. My masonry bit wouldn't drill into the chimney brick in order to screw the base down with the 4 included masonry screws. I don't have a hammer drill, but I think the adhesive plus some extra silicone I used will hold the base to the chimney. Easy to take the 4 nuts off & remove the top cap when it's time to clean the wood stove flue. Ended up being a little easier to install than I expected, except for not being able to drill into the brick to use the screws. I'll keep the screws & buy a hammer drill later in a couple years if the adhesive doesn't hold for some reason, but I think it will.5Good product, some installation advice....This was a fairly easy job once I figured out what was needed to complete it.1) You will need a hammer drill. I got a hyper tough hammer drill from wal mart for about eighteen dollars.2) You need a caulking gun3) You need a 1/4 ratchet and an 8mm socket to torque down the masonry screws into the holes you drilled (learned this the hard way, don't use a flathead screwdriver)4) You need a marker to mark the outline of the cap to caulk inside that lineThere may be more you need, but that's all I can think of. I did use duck bill pliers to bend the tabs that join the cage part of the cap. You obviously want to assemble the cap first, before taking it up to the roof. Place it how you want it on the chimney, use a sharpie to draw the outline of its current placement and to mark the holes you will drill. Remove the cap. Drill your holes with a 3/16 masonry drill bit. Put a bead of caulk inside the sharpie line (don't cover up your drill holes, I left 2 inches on either side). Next place your cap back on the caulk and line up the drill holes. When putting in the masonry screws that come with the cap, start them with a #2 screwdriver, and then switch over to a 1/4 ratchet with an 8mm socket to screw them down tight. I really bloodied up my hands trying to use a screwdriver to tighten as they kept scraping the cage. That's it. Mine is the stainless model so I cleaned it up with some glass cleaner and all done.I really like the cap. Seems well made and made here in the USA. Came with caulk (mine was punctured so I reinforced it with duct tape before using), screws, and nuts to fasten the top to the cage. Simple and straightforward once you have everything ready.5Good chimney cover.Great product, quality, price, and does the job. I didn't want to spend much on the high end extremely expensive caps and covers, so this what I went with.All was in tact, nothing missing, and instructions/installation was simple and easy. I recommend buying more Tapcon screws as some others mentioned for an extra strong hold.So far so good. I have lit several fires and from ground level it seems just fine. I'll check on it up close eventually to see how it's doing, probably when it comes time to clean the chimney for next winter.5Installation was easy. Came in 5 pieces (4 sides and 1 ... They are a cheaply made, but get the job done. For 25% the cost of the higher end ones, they are well worth the money. Installation was easy. Came in 5 pieces (4 sides and 1 top). The adhesive they send with the cover is a joke. It is adhesive for plywood bonding and not metal or concrete at all. I didn't know any adhesive was coming with the cover though and had already bought some good stuff.Bought 3 for our 3 chimney house. Would I buy again, yes. 4Not bad for its price I bought the 58" one to cover my multi flutes. The cover doesn't seem that flimsy and overall I'm happy with the quality despite its good price. I got a masonry bit and a hammer drill to drill holes into the bricks on the side of my chimney and secured this with concrete screws and thick wires with S hooks hooking the mesh so I can easily take this off during chimney sweeps. The top doesn't really come off so don't pour cement on the footing on this cover. 5Not great.Pretty much average quality if even that. I assume it will last about 5 years but probably no longer. It is a far cry from a nice stainless steel model. There are also no screws to tighten it onto the flu tiles so they rely on just a few little "blue" masonry screws through the bottom and construction adhesive. I know the better models clamp onto the flue tiles so this is undoubtedly not as strong. This unit also comes UN-assembled. Although it was easy to assemble the lower quality became apparent as I was working with it. I'm selling my home so this will get me through an inspection nothing more or less.3Good product, should last. All hardware included.I got this for our farmhouse. It had BBQ grates over the openings to the double flukes. I ordered a 49 in by 17 by 8, but I received a 53 in by 17 by 14 in. For this reason, I knocking a star. It still fits on the chimney so I went ahead and installed it. The product is good, went together pretty easily, is sturdy enough to last a good while and do its job, Came with all the hardware needed to install, complete with 2 tubes of adhesive if needed. In my case, I felt like 10 tight screws into the mason would hold just fine. My only concern is with it being so high,wind driven rain will still make its way in to easily.4Well made, consider installing with different materials than supplied.After evicting the momma coon and her kits who had squatted in my chimney flu (with a radio tuned to a talk station placed in the wood burning stove) I installed the stainless steel 17" x 29" x 10" unit. Well made. As some reviewers noted, it seems flimsy, BUT once mounted in place it's rock solid.The mounting materials supplied IMHO are not sufficient to mount this properly. I used lag shield anchors with 1/4", 1-1/2" long hex head stainless steel lag bolts and SS fender washers for holding strength total of 10, 3 each on the long sides and 2 on each end. Adhesive is not necessary with this method and will simplify removal of the cap for future maintenance of the chimney crown.Also, for more holding power, I installed SS fender washers and lock washers on the four top bolts that secure the roof to the frame.5Missing Parts and Scratched - Shippping Packaging TerribleLooks nice, easy assembly, easy install BUT.....the contents were floating in a box so clearly it was bouncing all over within the box it came shipped in. No wonder the many scratches all over. Thankfully I have almost the identical spray paint which I used to touch-up all the scrapes and it looks fine now. Also, the bolt nuts and washers were no where to be found. Maybe they fell out of the box during shipment but either way....so DISPLEASED with the packaging and the missing parts. I should charge the company for the paint, the washers and nuts, and the time I spent goofing around getting it ready to mount to my chimney. Frustrated. Didn't have time to exchange/return cause my roof had metal installed and trying to hike up to the roof while drilling, etc wasn't ideal so I had to improvise and get it installed vs waiting for a replacement.4Installation depends on the angle of your chimney crownI'm reasonably happy with this in the end, but installing it wasn't great. The main issue was that the flanges which attach to the chimney crown are set to a fixed angle - maybe sloping down 10 or 20 degrees. If the mortar on your chimney happens to be different - mine is well over 45 degrees - it's a problem. You will need to bend the sheet metal to match the chimney, but the metal is stronger than the welds which hold it to the mesh part of the cap. When I tried to bend the metal with two pairs of vice grips I ended up breaking quite a few of the welds. I suppose you could do this better by clamping correctly-sized 2x4s on each side of the mesh-weld-flange area and then bending the exposed part of the flange. Of course you would have to repeat this on each of the 4 sides. Or they could make better welds. Or they could score the bend in the flange so it's easier to bend.[note: I'm using "crown" to mean the mortar around the actual flue or flues, and "cap" to mean this product]In any case, I got the cap flanges bent roughly to match the chimney crown and installed the 4 bolts. They felt very solid, so I trust that this thing won't fly away any time soon, even though the adhesive was garbage.The provided adhesive wasn't just stiff. It was impossible to extrude. I removed the entire disk down inside the nozzle (the one you usually just have to poke a few times) and still it was impossible to get any adhesive out. I squeezed until the sides of the cardboard tube started to collapse and still nothing. I had kept the tube inside overnight, so it wasn't cold. They really should throw away their current stock of bad adhesive and get something better, or just tell the buyer to get their own. Or just forget it completely. I would have had to do much more bending to get the flanges just right for good adhesive contact. Mine seems strong enough with no adhesive, and if there's doubt a couple of extra bolts should solve the problem.In place, the product looks and performs nicely.People have asked about noise - I heard it once when wind was rushing down the canyon we live in and taking limbs off of trees, but otherwise the chimney cap is silent. That's quiet enough for me.3
See All Reviews
Shipment tracking ID will be provided after your product(s) is dispatched. The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing. In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.
  • Return or exchange requests can be made within 10 days of the delivery date.
  • To return or exchange any items, please email us at info@directnine.uk, clearly mentioning your order number and our customer support team will guide you on the process.
  • To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
  • Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
  • Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
  • The refund will not include the import duties or the cost of delivery or return postage.
  • If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
  • DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Description
  • Attractive chimney cap for multi-flue masonry chimneys. Top-Mount design attaches easily and securely with included tapmark masonry screws and tube of all-weather construction adhesive.
  • Measures 14" x 26" from screen to screen. Requires a 17" x 29" masonry chimney top for 24-gauge galvanized steel base flanges to mount properly. Hood measures 22 1/4" x 34 1/2".
  • 24-Gauge removable galvanized steel hood with scalloped corners and roll-formed edges allows for extra strength and easy cleaning. Attractive black powder coat finish helps it to stand up to the elements.
  • Made with 18-Gauge 3/4" galvanized steel expanded metal mesh. BigTop Multi-flue Chimney Cap acts as a spark arrestor to prevent most ascending sparks from reaching the outside.
  • Not recommended for use in situations where oil or coal is burned or when wood/pellets are used as primary source of heat. 7 Year Limited Warranty. Made in the USA.
Reviews

Customer Reviews

The adhesive caulking that came with it was not easy to use.Compared to any other options I could find for a chimney cap, this was, by far, the most economical, and I am very happy with the results. I didn't realize that it came with a tube of adhesive caulking, so I had already purchased some, however when the tube rolled out of the package I was pleasantly surprised. After I had carried it all up onto my roof, drilled the mounting holes, and began to try to squeeze out the adhesive, I wished I had carried the tubes that I had purchased separately up onto the roof. The Adhesive is incredibly stiff and hard to extrude; I was concerned that I was going to bend my caulking gun. Also, it wanted to stick to the tip of the tube more than the top of the chimney, so I was constantly twisting the caulking gun around and trying to smear the big blobs of adhesive onto where they needed to go.It was nearly impossible to create an even bead of adhesive around the perimeter. I doubt it really matters though, the cap is held on securely with screws and I'm not sure a complete seal around the perimeter is even a very good idea. The top of my chimney is almost perfectly flat so having a few spots where water that blows under the cap can drain away is probably sensible. It was a chilly day, (30 degrees F) when I installed it so maybe warming up the tube would have made the process easier, however I'm just guessing.5Great Chimney Cover!I got this to cover two of my three chimneys. It's perfect, but it took me a couple of days to install. The crown on my chimney is made from concrete, and I don't have a hammer drill, so I went through 5 drill bits drilling holes for the screws. The kit only included 4 screws, so I bought 4 more to keep the cover really secure (probably didn't need to, but I'm paranoid).Be careful if you have a TPO roof like I do! Since I started installing the cover one evening after work, I didn't finish that night. Since I'm lazy and since my chimney flue liners extend about 6 inches above the chimney crown, and since no wind was forecast, I thought I'd be safe to simply leave the unattached chimney cover in place on the chimney without any sort of anchor over night. When I went up on the roof the next morning, the chimney cover had apparently blown off over night and punched two small holes in my TPO roof. The cover itself was in perfect shape.Now that the cover is glued and screwed down, it is rock solid! The roof of the chimney comes is held down by 4 nuts, but comes off easily for chimney maintenance.I'm very glad I got the stainless steel cover, because don't want to worry about the covering rusting in a few years!5The Beauty and Practicality of Copper!!!! Beautiful copper made my chimney top stand out! It also does not hurt that it is functional and keeps the rain out. The one I received was well made and looks like it will last a long long time! I used concrete adhesive that the seller supplied to attach it to the top of the chimney (you will need a caulking gun) and applied it during a period of rain free days we had this summer! After the adhesive had set for 24 hours I drilled 1/8 inch holes along the outer bottom flange and screwed in a few screws for extra protection. Thunderstorms and wind storms can be nasty so it is worth the peace of mind! Copper does not rust so this was the perfect material for my wet and snowy climate!The Copper Big Top chimney cap looks great on my new roof. 5Looks nice, easy to install, well-constructed. What can I say? This unit fit perfectly, and there are so many different sizes that you're bound to be able to find one that fits your chimney. It comes with everything you need, including the sealant. The flat pieces just hook together with tabs and then the top screws on to hold it rigid until installation. The only thing that puzzles me is why it costs so much more to get a slightly taller unit. (You can check this out and see what I mean.) The only thing required to make one of these 4" taller is to increase the side pieces 4" in one direction. (Obviously, the top part would be identical.) I figured I'd get a slightly taller one, but it cost so much more that I quickly dropped that idea. Anyway, nice-looking and does the trick! 5What I was looking for to keep the weather & any critters out of the chimney fluesSeems well made. Easy to assemble; just a few tabs to bend. Comes with a good caulking tube of construction adhesive. My masonry bit wouldn't drill into the chimney brick in order to screw the base down with the 4 included masonry screws. I don't have a hammer drill, but I think the adhesive plus some extra silicone I used will hold the base to the chimney. Easy to take the 4 nuts off & remove the top cap when it's time to clean the wood stove flue. Ended up being a little easier to install than I expected, except for not being able to drill into the brick to use the screws. I'll keep the screws & buy a hammer drill later in a couple years if the adhesive doesn't hold for some reason, but I think it will.5Good product, some installation advice....This was a fairly easy job once I figured out what was needed to complete it.1) You will need a hammer drill. I got a hyper tough hammer drill from wal mart for about eighteen dollars.2) You need a caulking gun3) You need a 1/4 ratchet and an 8mm socket to torque down the masonry screws into the holes you drilled (learned this the hard way, don't use a flathead screwdriver)4) You need a marker to mark the outline of the cap to caulk inside that lineThere may be more you need, but that's all I can think of. I did use duck bill pliers to bend the tabs that join the cage part of the cap. You obviously want to assemble the cap first, before taking it up to the roof. Place it how you want it on the chimney, use a sharpie to draw the outline of its current placement and to mark the holes you will drill. Remove the cap. Drill your holes with a 3/16 masonry drill bit. Put a bead of caulk inside the sharpie line (don't cover up your drill holes, I left 2 inches on either side). Next place your cap back on the caulk and line up the drill holes. When putting in the masonry screws that come with the cap, start them with a #2 screwdriver, and then switch over to a 1/4 ratchet with an 8mm socket to screw them down tight. I really bloodied up my hands trying to use a screwdriver to tighten as they kept scraping the cage. That's it. Mine is the stainless model so I cleaned it up with some glass cleaner and all done.I really like the cap. Seems well made and made here in the USA. Came with caulk (mine was punctured so I reinforced it with duct tape before using), screws, and nuts to fasten the top to the cage. Simple and straightforward once you have everything ready.5Good chimney cover.Great product, quality, price, and does the job. I didn't want to spend much on the high end extremely expensive caps and covers, so this what I went with.All was in tact, nothing missing, and instructions/installation was simple and easy. I recommend buying more Tapcon screws as some others mentioned for an extra strong hold.So far so good. I have lit several fires and from ground level it seems just fine. I'll check on it up close eventually to see how it's doing, probably when it comes time to clean the chimney for next winter.5Installation was easy. Came in 5 pieces (4 sides and 1 ... They are a cheaply made, but get the job done. For 25% the cost of the higher end ones, they are well worth the money. Installation was easy. Came in 5 pieces (4 sides and 1 top). The adhesive they send with the cover is a joke. It is adhesive for plywood bonding and not metal or concrete at all. I didn't know any adhesive was coming with the cover though and had already bought some good stuff.Bought 3 for our 3 chimney house. Would I buy again, yes. 4Not bad for its price I bought the 58" one to cover my multi flutes. The cover doesn't seem that flimsy and overall I'm happy with the quality despite its good price. I got a masonry bit and a hammer drill to drill holes into the bricks on the side of my chimney and secured this with concrete screws and thick wires with S hooks hooking the mesh so I can easily take this off during chimney sweeps. The top doesn't really come off so don't pour cement on the footing on this cover. 5Not great.Pretty much average quality if even that. I assume it will last about 5 years but probably no longer. It is a far cry from a nice stainless steel model. There are also no screws to tighten it onto the flu tiles so they rely on just a few little "blue" masonry screws through the bottom and construction adhesive. I know the better models clamp onto the flue tiles so this is undoubtedly not as strong. This unit also comes UN-assembled. Although it was easy to assemble the lower quality became apparent as I was working with it. I'm selling my home so this will get me through an inspection nothing more or less.3Good product, should last. All hardware included.I got this for our farmhouse. It had BBQ grates over the openings to the double flukes. I ordered a 49 in by 17 by 8, but I received a 53 in by 17 by 14 in. For this reason, I knocking a star. It still fits on the chimney so I went ahead and installed it. The product is good, went together pretty easily, is sturdy enough to last a good while and do its job, Came with all the hardware needed to install, complete with 2 tubes of adhesive if needed. In my case, I felt like 10 tight screws into the mason would hold just fine. My only concern is with it being so high,wind driven rain will still make its way in to easily.4Well made, consider installing with different materials than supplied.After evicting the momma coon and her kits who had squatted in my chimney flu (with a radio tuned to a talk station placed in the wood burning stove) I installed the stainless steel 17" x 29" x 10" unit. Well made. As some reviewers noted, it seems flimsy, BUT once mounted in place it's rock solid.The mounting materials supplied IMHO are not sufficient to mount this properly. I used lag shield anchors with 1/4", 1-1/2" long hex head stainless steel lag bolts and SS fender washers for holding strength total of 10, 3 each on the long sides and 2 on each end. Adhesive is not necessary with this method and will simplify removal of the cap for future maintenance of the chimney crown.Also, for more holding power, I installed SS fender washers and lock washers on the four top bolts that secure the roof to the frame.5Missing Parts and Scratched - Shippping Packaging TerribleLooks nice, easy assembly, easy install BUT.....the contents were floating in a box so clearly it was bouncing all over within the box it came shipped in. No wonder the many scratches all over. Thankfully I have almost the identical spray paint which I used to touch-up all the scrapes and it looks fine now. Also, the bolt nuts and washers were no where to be found. Maybe they fell out of the box during shipment but either way....so DISPLEASED with the packaging and the missing parts. I should charge the company for the paint, the washers and nuts, and the time I spent goofing around getting it ready to mount to my chimney. Frustrated. Didn't have time to exchange/return cause my roof had metal installed and trying to hike up to the roof while drilling, etc wasn't ideal so I had to improvise and get it installed vs waiting for a replacement.4Installation depends on the angle of your chimney crownI'm reasonably happy with this in the end, but installing it wasn't great. The main issue was that the flanges which attach to the chimney crown are set to a fixed angle - maybe sloping down 10 or 20 degrees. If the mortar on your chimney happens to be different - mine is well over 45 degrees - it's a problem. You will need to bend the sheet metal to match the chimney, but the metal is stronger than the welds which hold it to the mesh part of the cap. When I tried to bend the metal with two pairs of vice grips I ended up breaking quite a few of the welds. I suppose you could do this better by clamping correctly-sized 2x4s on each side of the mesh-weld-flange area and then bending the exposed part of the flange. Of course you would have to repeat this on each of the 4 sides. Or they could make better welds. Or they could score the bend in the flange so it's easier to bend.[note: I'm using "crown" to mean the mortar around the actual flue or flues, and "cap" to mean this product]In any case, I got the cap flanges bent roughly to match the chimney crown and installed the 4 bolts. They felt very solid, so I trust that this thing won't fly away any time soon, even though the adhesive was garbage.The provided adhesive wasn't just stiff. It was impossible to extrude. I removed the entire disk down inside the nozzle (the one you usually just have to poke a few times) and still it was impossible to get any adhesive out. I squeezed until the sides of the cardboard tube started to collapse and still nothing. I had kept the tube inside overnight, so it wasn't cold. They really should throw away their current stock of bad adhesive and get something better, or just tell the buyer to get their own. Or just forget it completely. I would have had to do much more bending to get the flanges just right for good adhesive contact. Mine seems strong enough with no adhesive, and if there's doubt a couple of extra bolts should solve the problem.In place, the product looks and performs nicely.People have asked about noise - I heard it once when wind was rushing down the canyon we live in and taking limbs off of trees, but otherwise the chimney cap is silent. That's quiet enough for me.3
See All Reviews
Return And Refund Policy
  • Return or exchange requests can be made within 10 days of the delivery date.
  • To return or exchange any items, please email us at info@directnine.uk, clearly mentioning your order number and our customer support team will guide you on the process.
  • To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
  • Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
  • Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
  • The refund will not include the import duties or the cost of delivery or return postage.
  • If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
  • DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Delivery Policy
Shipment tracking ID will be provided after your product(s) is dispatched. The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing. In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.

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